Privacy Policy

Privacy Policy

Introduction

Welcome to https://collision-center-testimonials.collision-talk.com (hereafter referred to as “Collision Center Testimonials,” “we,” or “the Company”). We are committed to maintaining a transparent and secure environment for our users while ensuring the privacy of their personal data. This Privacy Policy details how we collect, utilize, and safeguard information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party services or websites linked from our platform. These external sources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions in the following scenarios:

  • Utilizing our applications and services as an authorized user.
  • Visiting our website(s) linked to this statement.
  • Subscribing to or receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  1. Account Information: Details required to create and manage your user account, including usernames, passwords, and profile settings.
  2. Payment Information: Data needed for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Financial records related to purchases, refunds, or other financial interactions with our services.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order history and transaction IDs.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, mobile phone numbers, and device tokens.
  6. Location Data: Geographic data provided by your device when using our location-based services or when we require it for service delivery.
  7. Feedback: Personal insights, reviews, and responses you share with us through surveys, feedback forms, or customer support interactions.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts to our services.
  9. Product Information: Details about products you view, search for, or purchase on our sites, including preferences and interaction history.

We obtain this data through various methods: user input forms, account settings, transactions, device sensors, analytics tools, and third-party data providers.

Cookies

Cookies are small text files stored on your browser by our website or third-party services for various purposes:

  • Strictly Necessary: These cookies enable core features of our site, such as page navigation and access to secure areas.
  • Preference: They remember your preferences, language settings, and other customization choices.
  • Analytics: Analytics cookies help us understand user behavior and improve our website’s performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this Policy or until you request its deletion. The retention periods vary depending on the type of data and the legal requirements of our operations:

  • Account information is retained while your account is active and for a reasonable period after it is deactivated.
  • Purchase history and transaction records are kept for accounting and tax purposes, typically 7 years.
  • Cookies and tracking data may be stored for up to 24 months or until you delete them through your browser settings.
  • Once the retention period expires, we will securely delete or anonymize the data.

Security Measures

We implement robust security practices to safeguard your personal data:

  • Employing encryption protocols for secure data transmission and storage.
  • Utilizing secure third-party processing services to handle payments and sensitive information.
  • Regularly reviewing and updating our security measures to adapt to emerging threats.
  • Restricting access to personal data only to authorized personnel who require it to perform specific tasks.

Children’s Privacy

Collision Center Testimonials does not intentionally collect or solicit personal information from children under 18 years of age. Our services are directed at adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your personal data when there is no longer a valid reason for its retention.
  • Restriction: Limiting the use or processing of your data under certain circumstances.
  • Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or file complaints/appeals, please contact our Data Privacy Team at [email protected] or via postal mail to:
Collision Center Testimonials
Data Privacy Team
[Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, requests for information, or concerns related to privacy, please reach out to our Data Privacy Team at:

  • Email: [email protected]
  • Postal Mail: Collision Center Testimonials, Data Privacy Team, [Address]